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Booking Terms & Conditions

Conditions Of Supply

Administration Office

Physical Address :
Raging Thunder Pty Ltd
Adventure House
52-54 Fearnley St, Portsmith
Cairns, Austalia, 4870

 
Postal Address :
Raging Thunder Pty Ltd
PO Box 1109
Cairns, Austalia, 4870
 
Phone Directory :
Reservations

Facsimile

Sales

Administration Switchboard

Accounts
Payable

Accounts Receivable
61 (7) 4030 7990

61 (7) 4030 7911

61 (7) 4030 7932


61 (7) 4030 7900


61 (7) 4030 7945


61 (7) 4030 7941
   
Email Directory :
Reservations res@ragingthunder.com.au

Sales
info@ragingthunder.com.au
 
Australian Business Number :
ABN 92 010 509 949
 

Direct Bank Transfer Details :
BSB 124 001
Acc 10622800

Banks Of Queensland
Townsville

 
Raging Thunder HQ Retail Shops

Cairns Central:
Cairns Central - McLeod Street
Centre Court (ground floor near escalators)
Ph (61) 7 4041 0486

Fitzroy Island HQ:
Corner Shields St and the Esplanade, Cairns
Ph (61) 7 4051 1500

Email :
retail@ragingthunder.com.au

Products featured on www.ragingthunder.com.au, Raging Thunder brochures and programs are supplied subject to our terms & conditions of trade set out below. In addition products delivered by third parties are subject to the terms and conditions of supply of those parties. Prior to purchasing any product you should ensure that you have read & understood our terms & conditions and confirmed any other applicable terms and conditions with your booking agent as in making your purchase you are entering into a contract which includes these terms & conditions.  
Pricing  

Prices listed are valid from 1 April 2008 to 31 March 2009 in the year of publication unless otherwise stated. Prices are in Australian Dollars and include GST where applicable.

Prices do not include transport between your home port and destination and return, items of a personal nature (eg telephone calls, alcoholic beverages, gratuities), meals and the like, unless specifically stated.

Prices displayed are for cash payments. Raging Thunder accepts most major credit cards, however, we reserve the right to charge a credit card service fee of up to 2% of the dollar amount paid by credit or charge card.

Prices and conditions are current at the time of publication but are subject to change without notice.

 
Responsibility

In producing marketing and promotional material, Raging Thunder has used information supplied by third parties and in supplying that information to you Raging Thunder is acting as the agent of such parties. Irrespective of any measures taken to ensure the accuracy of such information at the time of publication of the information, Raging Thunder disclaims and will be exempt from liability in respect of anything misleading, false, incomplete, inaccurate, or erroneous and all resulting direct or consequential loss, expense, damage, disappointment, inconvenience, delay, shock, illness, injury or death, however caused.

Some products and services featured in Raging Thunder brochures and marketing material are supplied or operated by third party suppliers ('Operators') not Raging Thunder. Raging Thunder does not control the manner in which such products are supplied by Operators, nor does Raging Thunder determine the terms and conditions of supply of such products. Raging Thunder disclaims and will be exempt from any liability for anything to do with the supply of such products. This includes without limitation liability for any loss or damage, personal injury, death, delay, disappointment, economic loss or expense or consequential loss (whether in tort, in contract, under statute or otherwise), for any default, failure, negligence or error on the part of Raging Thunder or any Operator or arising from the withdrawal from sale, cancellation, failure to provide, variation, or substitution of any product or delays in respect of the delivery of any product or a change of Operator.

If despite these provisions, it is found that Raging Thunder is liable to pay compensation then such liability is limited to the cost of providing the service in respect of which the liability arises again.

 
Medical Questionnaire, Release & Assumption Of Risk & Indemnity Forms  

Raging Thunder requires as a condition of participation in adventure activities supplied by us, that you complete a Medical Questionnaire & Deed of Release, Assumption of Risk & Indemnity. This document is intended to form a legally binding contract that prevents you from suing Raging Thunder in the event of certain events occurring including loss, injury, damage or death. The document also requires disclosure of certain medical conditions in order to determine participant suitability for some activities. The document should be read carefully before making your booking.

 
Maps & Photographs  
Maps and photographs are included for general information purposes only.  
Fitness & Health  
While you do not need to have prior experience to partake in any of the activities and tours marketed or provided by Raging Thunder, good health and a positive attitude are essential. Further, some medical or physical conditions (including pregnancy) may preclude participation in some activities. To avoid disappointment you should raise any concerns in this regard prior to booking.  
Accommodation  
Should the advertised accommodation not be available for whatever reason, Raging Thunder reserves the right to place our clients in alternate accommodation of a similar or upgraded standard.  
Payment  

Full payment is required for packages at least 7 days prior to any product or service being provided, unless a credit facility has been pre-approved.

Full payment for day tours is required at least 48 hours prior to the tour date.
Additional fees may be payable on the day of travel for some products. These fees should be stated on your itinerary.

If payment is not made within these time frames we may cancel the booking.

 
Cancellation & Refunds  

If a package booking is cancelled more than 7 days prior to the date that the first product or service is to be provided, the price paid will be refunded in full less any fees charged by Operators and a $25.00 cancellation fee.

If a package booking is cancelled within 7 days of the date that the first product or service is to be provided, all monies paid will be forfeited.
If a day tour is cancelled more than 48 hours before the tour is to be provided, the price paid will be refunded in full less any Operator imposed cancellation fees.

If a day tour is cancelled within 48 hours before the tour is to be provided, the total price paid will be forfeited.

 
Copyright  
Raging Thunder is the owner of the copyright of the content (text, images, graphics, animation, audio, video) of its brochures, marketing material and Internet site. Other than as permitted by the Copyright Act, no part can be reproduced, copied or transmitted, in any form or by any means (electronic, mechanical, micro-copying, photocopying, recording, storage in a retrieval system or otherwise), without the prior written consent of Raging Thunder.  
Website Links  
Raging Thunder is not responsible for and makes no representations concerning the condition and content of, or products offered at any third party site. The link does not indicate, expressly or impliedly, that Raging Thunder endorses the site or the products or services offered there. You access the site and use any products or services at your own risk.  
Raging Thunder  
In these terms and conditions a reference to Raging Thunder includes a reference to Raging Thunder Pty Ltd ACN 010 509 949 and where applicable its subsidiary and related companies, officers and employees.